unbonlgym

oh, then you may want to report that in the forum section that says 'Purchase Issues'. Don't worry, I have met lots of people with the same problem.

Oct 23, 14 · +0 · Like · Report

cameron4691

would it happen to do with the fact that i created my mineplex account today

Oct 23, 14 · +0 · Like · Report

unbonlgym

probably. did you purchase the ultra rank before or after you created it?

Oct 23, 14 · +0 · Like · Report

cameron4691

before

Oct 23, 14 · +0 · Like · Report

cameron4691

i've had it for a while

Oct 23, 14 · +0 · Like · Report

unbonlgym

I think you need to have a mineplex account before you buy ultra.

Oct 23, 14 · +0 · Like · Report

unbonlgym

Unfortunately, if you really want to be able to apply and have your name tag show that you are an ultra, you may need to buy it again. Sorry. :(

Oct 23, 14 · +0 · Like · Report

cameron4691

i sent a ticket and screenshot to support will that do anything

Oct 23, 14 · +0 · Like · Report

unbonlgym

Yes. The support mineplex should look at it and will probably be able to help.

Oct 23, 14 · +0 · Like · Report

cameron4691

oh i was about to by the hero upgrade how do i cancel a ticket

Oct 23, 14 · +0 · Like · Report

cameron4691

ok i deleted the ticket im going to just get hero

Oct 23, 14 · +0 · Like · Report

cameron4691

for life

Oct 23, 14 · +0 · Like · Report

cameron4691

fore life

Oct 23, 14 · +0 · Like · Report

cameron4691

for*

Oct 23, 14 · +0 · Like · Report

unbonlgym

ok. Did I help you at all?

Oct 23, 14 · +0 · Like · Report

unbonlgym

ok. Did I help you at all?

Oct 23, 14 · +0 · Like · Report

cameron4691

yes

Oct 23, 14 · +0 · Like · Report

cameron4691

thank you

Oct 23, 14 · +0 · Like · Report

unbonlgym

Ok. Glad I could help!

Oct 23, 14 · +0 · Like · Report

unbonlgym

No problem!

Oct 23, 14 · +0 · Like · Report

cameron4691

what do i do after i purchase it

Oct 23, 14 · +0 · Like · Report

cameron4691

it worked

Oct 23, 14 · +0 · Like · Report

unbonlgym

I guess you can now try for helper! Does the application thing work?

Oct 23, 14 · +0 · Like · Report

unbonlgym

I guess you can now try for helper! Does the application thing work?

Oct 23, 14 · +0 · Like · Report

cameron4691

i submitted my form

Oct 23, 14 · +0 · Like · Report